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Industry Insights
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Pop the Corn, Pour the Butter, The Show's About to Begin

Summer blockbuster season is upon us—and the Hollywood studios aren't the only ones releasing hits.  With conference travel on-hold and staff developments budgets trimmed, CUtv webinars are the best way to connect with industry experts and colleagues on significant industry issues and emerging trends.

Recent topics—available now—include the Allowance for Loan Losses, Loan Modifications, Connecting with Gen Y, Branch Managers as Decision Makers. Upcoming events cover Member Retention Strategies,  the Credit CARD Act, Retail Investments and more.

Even better: one registration fee allows anyone in your credit union to access the presentation—anytime, anywhere, as many times as you like. Each event is edited into 5-10 minute segments allowing you to get the information you need quickly.

Alix Alix Patterson
COO

Upcoming CUtv events

Play  Evaluating and Improving your Retail Investment Program

Play  Driving Auto Loan Growth While Maintaining Portfolio Quality

Play  A Member Saved is a Member Earned: Retention Strategies in Market Upheaval

Play Growth Opportunities for Credit Unions in the Credit CARD Act of 2009


Graph of the Week

CU Auto Lending Market Share
Data as of 5/09
Credit Union Auto Lending Market Share Graph
Source: Callahan & Associates, AutoCount data from
Experian Automotive.


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In This Edition

Market Turmoil Leads to a Flood of New CU Members
Credit unions experienced the highest quarterly net member growth in 5 years, likely resulting from two recent developments in the current economic crisis.

CEO Insights: How Our Low-Rate Loan Sale of Last Year has Worked Out
A look back at Community First FCU's loan sale shows that the sale was successful both in creating profitable loans and loyal new members.

bancographySmall Branch Strategies
Despite the growth of electronic channels for banking transactions, members still consider branch convenience paramount, with the branch remaining the predominant venue for new account sales.

Credit Union Strategy & Performance Interview: Accentuating the Positive
We sat down with Karl Murphy, CEO of Firstlight FCU to discuss how his credit union is positioning itself to deal with adverse circumstances.

Best of CreditUnions.com: Understanding Troubled-Debt Restructures (TDRs)
Understanding the difference between a restructure versus a troubled-debt restructure (TDR) is critical in an era of rising real estate delinquencies and foreclosures.

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Featured Press Releases

Credit Union/CUSO Collaborations Accelerating Member & Product Growth

Callahan

Connect with Young Adults in Transition and Grow your Credit Union Membership

Financial Performance
 

Webinar:
Evaluating and Improving your Retail Investment Program

Live on Tuesday, July 14th, 2009 at 2:00 PM EDT | 11:00 AM PDT

With the completion of the 2009 Retail Investment Services Study, authors Pete Snyder (SCS) and Jay Johnson (Callahan & Associates) will provide attendees with an overview of the established financial modeling and staffing benchmarks that credit unions should utilizing when determining the overall performance and productivity levels of their retail investment services programs going forward.

Specialty topics to be covered:

  • Growth of Registered Investment Advisory Services
  • Representative Retention and Succession Planning
  • Program Responses in the Downturn

Brought to you by:

Callahan & Associates

1001 Connecticut Ave, NW Suite 1001 | Washington, DC 20036
P: 800-446-7453 | F: 202-223-1311

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